Crich Tramway Village

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Two adults and three children (4-15 years) admitted to Crich Tramway Village for one day’s admission

Crich Tramway Village will re-open to the public from Saturday 11th July 2020, but with restricted opening days and times.  Crich Tramway will be open Tuesday, Wednesday, Thursday and weekends throughout July. This will be reviewed from August. Please check their website for times up-dates before visiting

Anyone who purchases a Summer Days Out voucher will not have to pre-book to gain entrance, but will need to request timed tram ride tickets ON ARRIVAL if you would like a tram ride

There will be health & safety measures in place regarding COVID 19, please read the COVID 19 Crich Tramway Village Guidance information prior to visiting.  This can be found as a download from the home page of our website: https://www.tramway.co.uk/

•             We regret that during July, we are unable to operate the Access Tram for wheelchair users, but this will be re-introduced as soon as we have the crew available.

•             We request that visitors pay for entrance & items by card / contactless where possible.

•             Face coverings must be worn on our trams and the regulations and exceptions are the same as for public transport. More information can be found on the government website: https://www.gov.uk/government/news/face-coverings-to-become-mandatory-on-public-transport

•             Timed tickets will be issued for tram rides on arrival to enable us to control numbers of passengers.

•             Passengers will be able to get on and off the trams at Town End only, to facilitate social distancing.

•             The indoor soft play area and depots will remain closed as per the government guidelines.

•             The café will operate a takeaway service.

•             We will continue to recommend 2M distancing wherever possible.

•             Some exhibition areas will guide visitors around in one direction.

Should you have a query, please email: enquiry@tramway.co.uk

Opening Times:

Tuesday, Wednesday and Thursday 10am - 4.30pm. (last admissions 3pm)
Saturday and Sunday: 10am - 5.30pm. (last admissions 4pm).

August - September days and times to be advised.

Voucher Terms and Conditions

Crich Tramway Terms and Conditions:

- Family day pass two adults and three children (4-15 years) admitted to Crich Tramway Village for one days admission only.

- Voucher is valid until October 11th 2020

- Voucher must be produced upon arrival

- No cash alternative is available


1              Area of Application

                These Terms and Conditions are valid in the current version at any one time and apply to the relationship between Peak FM and Customers.


2              Definitions and Interpretation

2.1          Business Partner means any individual, company or other entity with whom Peak FM have a commercial relationship.

2.2          Contract means the agreement made between Peak FM and the Customer when the Customer completes the online purchase of Vouchers.

2.3          A Customer is an individual who purchases a Voucher online at peakfm.co.uk.

2.4          Purchase Price is the price of the Voucher as stated from time to time on peakfm.co.uk.

                Service Provider means the entity providing the service for which the Voucher has been purchased.

2.5          Voucher means the voucher purchased online at peakfm.co.uk by the Customer.

2.6          Words in the singular shall include the plural and visa versa.


3              Conditions of Purchase

3.1          The Customer is required to make his or her order of the Voucher via the Peak FM website peakfm.co.uk and to follow the instructions therein to complete their order of the Voucher.

3.2          Once the Customer has completed the online process, he or she shall have entered a legally binding Contract with Peak FM and shall be bound by these Terms and Conditions.


4              Conditions of Payment

4.1          Payment for the Voucher must be performed by the Customer exclusively by credit or debit card as instructed online.

4.2          Payment of the Purchase Price is taken in full online via PayPal and must be completed prior to Peak FM processing the Customer's order.


5              Reservation of Proprietary Rights

                The Voucher remains the property of Peak FM until the Voucher has been paid for in full and received by the Customer.


6              Delivery

6.1        The Voucher will be emailed to the address supplied to Peak FM by the Customer.

6.2        Peak FM reserves its right to refuse to deliver overseas.

6.3        In the event that the Voucher is lost, Peak FM may, but is not obliged to replace the Voucher.


7              Termination of the Contract

               Peak FM may refuse to complete a Customer's order in certain circumstances which include, but are not limited to;

1.            typing, printing or calculation errors on the part of the Customer;

2.            where the Customer has any liabilities to Peak FM;

3.            where the Voucher are no longer available; or

4.            where the Customer has failed to pay the Purchase Price or any other fees due by them.


8              Refund Policy

                Once purchased, vouchers cannot be transferred, exchanged, refunded or returned.

8.1          Should an establishment cease trading within the validity period then a refund will be issued. The Customer can obtain a refund by posting the Voucher to; Peak FM, Radio House, Foxwood Road, Chesterfield S41 9RF. The Voucher must be unused and not damaged.

8.2          Refunds can only be made in the manner prescribed in clause 8.1:

1.            To the individual who purchased the Voucher;

2.            To the same credit or debit card the Voucher was purchased on; and

3.            Refunds cannot be given once a booking has been made, nor on expired or extended vouchers.

8.3          Refunds cannot be given under any other circumstances.


9              Guarantee and Liability

9.1          Peak FM liability is hereby limited to the value of the Voucher.

9.2          Peak FM is not responsible for the performance of the Service Provider and does not guarantee or warrant the performance Service Provider.

9.3          Should the Customer not be satisfied with the performance of Service Provider, the Customer may direct their complaint to Peak FM, by contacting Peak FM in the manner prescribed in clause 8. Peak FM shall thereafter take all reasonable steps to investigate the Customer's complaint, but are not obliged to take any further steps.


10           Data Protection

10.1        Peak FM shall at all times comply with the provisions of the Data Protection Act 1998.

10.2        The Customer states his or her consent for the use of Customer data for advertising purposes by Peak FMand the transfer of this data to the Business Partners of Peak FM when completing the order of the Voucher online.

10.3        By accepting these Terms and Conditions, Peak FM and their Business Partners may contact the Customer with information about products, services and special offers.

10.4        Customers details will not be passed onto any non-related third party.

10.5        We do not store credit card details nor do we share customer details with any 3rd parties.


11           Governing Law and Jurisdiction

11.1        These Terms and Conditions shall be governed by and construed in accordance with the law of England and Wales.

11.2        The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms and Conditions.


12           Severance

                Should any provision of these Terms and Conditions be found by any court or other competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extend required, be deemed not to form part of these Terms and Conditions and the validity and enforceability of the other provisions of these Terms and Conditions shall not be affected.


13           Amendments/Variations

                No variation and/or addition to these Terms and Conditions shall be effective unless it is agreed in writing and signed by Peak FM.

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