Chesterfield Royal Hospital NHS Foundation Trust is reinforcing the message that violence, intimidation and threats aimed towards its staff will not be tolerated after incidents at one of their Royal Primary Care sites.
Recently, Police have been called to the Inkersall Family Health Centre after groups of youths congregated outside, making staff feel fearful whilst locking up the site. This was not an isolated incident – with surgery managers reporting that the anti-social behaviour has become worse and more frequent of late.
National staff survey results published this week, show an improving picture for staff experiencing violent behaviour at work, although the Trust is shy of the national average. Whilst there are sometimes clinical reasons a patient can become violent, due to their condition and its symptoms, leaders are committed to zero tolerance of any wilful behaviour that puts staff at risk. The Trust is working with police and other
agencies, including local secondary schools, to counter the problem.
Dr Peter Scriven, Divisional Director for Royal Primary Care, commented:” We are experiencing a significant increase in intimidating and anti-social behaviour from groups of youths who congregate around our Inkersall premises at closing time. On one occasion two female members of staff had to dial 999 for Police assistance in securing the building and leaving the site. This is not just nuisance behaviour, but, behaviour that frightens and impacts our staff, patients and local residents.
“The Trust takes the safety of its staff very seriously. We are reviewing CCTV footage and in consultation with the police considering how we can best protect our staff as they work to keep our patients well.”