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Local pharmacy says demand has 'skyrocketed' following covid-19 outbreak

Peak Pharmacy has issued advice to patients following a huge surge in demand recently, as a result of the coronavirus pandemic.

Director Joe Cattee told us they're working in unprecedented circumstances: "The level of busyness we're experiencing is unprecedented. Huge numbers of prescriptions arriving all at once, we've got obviously a lot of anxious patients who want their medication. All the pharmacies in this area will have good stock of medicine. We're all working together to try and make sure we can provide all the pharmacy services to our patients."

Mr. Cattee also says demand for deliveries has 'skyrocketed' due to more residents locally self-isolating: "We have a dedicated team of great delivery drivers who are out on the road. If people are self-isolating, if they could ask a family member, friend or neighbour to collect their medicine on their behalf. If this isn't possible, we'll do our best to deliver to your home as quickly as we can but due to the demand on our drivers at the moment, we just can't specify time scales."

On the subject of more people looking to buy products over the counter, Joe told Peak FM: "A lot of people are trying to stock up on tablets, specifically paracetamol, painkillers, things like that. 

"We might not be in stock on the day in the pharmacy but we do deliver to our shops on a daily basis so we should be able to re-stock them with what's required."

And the pharmacy group is urging any patients visiting it's pharmacies to keep following government guidance on social distancing in an effort to protect frontline staff: "All of our pharmacy teams in branch are trying their hardest to keep our patients safe and supply them with their medication.

"At the same time, they're also anxious about their own health and that of their family so we have introduced some changes. Our opening hours may change in some of our shops, we're trying to ensure that all our pharmacies in the local area are open between 10am and midday, then between 2pm and 4pm as a minimum and the majority will also be open longer.

"We're also trying to restrict the amount of access to patients who come into the shop at any one time. I can't stress this enough, this is for their safety. This is to make sure that we have the room to stand two meters apart which is the government guideline, whilst waiting for prescriptions.

"If the queues do spill outside the pharmacy, we're also asking that people do stay two meters apart in the queue so that we adhere to what's being advised with regards to social distancing."

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